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Welcome to Synclio. We are committed to protecting your privacy and to providing you an informative and secure online experience. You can travel through most of this web site (this "Site") without submitting any data about yourself. But sometimes we do need data to provide services and/or data that you request, and this statement of privacy (this "Privacy Policy") explains data collection and use practices of Synclio in those situations. Please read this Privacy Policy.

Collecting your Personal data

We will ask you if we need data that personally identifies you ("personal data") or allows us to contact you. Generally, this data is requested if you are registering before ordering e-mail newsletters, joining a limited-access premium site or Forums (see the definition in the Terms of Use), signing up for an event, or if purchasing and registering Synclio products and services. Personal data collected by this Site often is limited to first and last names, e-mail address, language, country or location, the company you work for and your position within this company but may include other data if needed to provide a service you requested.

If you buy and install a new product (if any offered for sale in this Site), we may ask you to register your purchase electronically. if you do, we keep this registration data on file with any data you've already given us on previous visits to this Site. This is considered your personal profile.

Use of your Personal data

We use your personal data for the following purposes:

  • To proceed with your subscription to a user account and to make this Site easier for you to use by not making you enter your personal data more than once.
  • To deliver services that you request or purchase.
  • To help you quickly find software, services or data on this Site.
  • To help us create and publish material most relevant to you.
  • To alert you to product upgrades, special offers, updated data and other new services from Synclio.
  • To enable us to proceed with your registration to an event organized by Synclio and/or its associates.
  • To correspond with you and/or to respond to your inquiries, request for data or any other message posted through this Site.
  • To send you newsletters, direct marketing data and to perform market research or surveys, unless if you have requested Synclio to not contact you for this purposes by clicking on the appropriate option or by editing our updating your personal profile.

By accepting the Terms of Use (this Privacy Policy being part of it), Synclio assumes that you have given your permission to collect and use your personal data as per this Privacy Policy.

Data Sharing

We may provide and share your personal data to our affiliated companies, subsidiaries or business associates on a need to know basis to support us for the above usage purposes.

We also occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the data they need to deliver the service, and they are prohibited from using that data for any other purpose.

Synclio may disclose your personal data if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Synclio or this Site; (b) protect and defend the rights or property of Synclio, its affiliated companies or subsidiaries and its family of Web sites, or (c) act in urgent circumstances to protect the personal safety of users of Synclio, its Web sites, or the public. .

Whole or part of your personal data could be available to and could be collected by all other users in cases where data is shared with third party as a necessary or implied function of certain part of this Site or for certain services, for example, (a) posting comments within Forums (as this term is defined in the Terms of Use); or (b) attendance at conference, training sessions, seminar or any other events organized by Synclio or Synclio affiliated companies or subsidiaries (even if in partnership with Synclio business partners or suppliers).

Your data may be stored and processed in the United States or any other country in which Synclio or its affiliates, subsidiaries or agents maintain facilities, and by using this Site, you consent to any such transfer of data outside of your country. Synclio abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

In the event that Synclio moves or transfers whole or part of its business, your personal data collected through this Site could be transferred to the company acquiring such business unless you instruct Synclio not to do so.

Control of your Personal data

If you register, or otherwise give us personal data, Synclio will not share that data with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above. Synclio may send out periodic e-mails informing you of technical service issues related to a product or service you requested as they are essential to the use of the product or service.

Security of your Personal data

This Site strictly protects the security of your personal data and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your personal data is never shared outside Synclio without your permission, except under conditions explained above. Inside Synclio, data is stored in password-controlled servers with limited access.

You also have a significant role in protecting your data. As an example, no one can see or edit your personal data without knowing your password, so do not share this with others. If you believe that your password has been compromised, you should immediately change your password.

Information Gathered Outside this Site

Synclio may hire third parties to collect data or may purchase data from third parties. This may include renting e-mail address lists for use in e-mail campaigns. To the extent that your personal data at this Site is augmented through such measures, Synclio will provide the same security and management options as set forth herein for data collected within this Site.

While travelling through this Site, you may happen upon links to third party websites (such as site of Synclio business associates); even though a connection might be made to such third party sites, Synclio is not responsible for their respective and own privacy policies.

Single Sign-On

Synclio enables users to create an account by using their Google account credentials. When you choose to sign up for an account, Synclio may request information such as your name, email address and the profile picture associated with your Google account. This will help us to authenticate your identity, pre-populate data to complete the signup process, and simplify account creation.

Use of Cookies

To ensure we are publishing material users need and want, this Site collects site-visitation statistics using cookies. We only use this data in composite form and only use site-visitation statistics for improving this site.

If someone visits this Site, a cookie is placed on the user's machine (if the user accepts cookies) or is read if the user has visited this Site previously.

Web beacons, also known as clear gif technology, or action tags, assist in delivering the cookie. This technology tells us how many visitors clicked on key elements (such as links or graphics) on this Site. We do not use this technology to access your personally identifiable data on this Site; it is a tool we use to compile composite statistics about this Site usage. We may share composite site statistics with associate companies but do not allow other companies to place clear gifs on our sites.

If you choose to not have your browser accept cookies from this Site, you will be able to view the text on the screens, however you will not experience a personalized visit nor will you be able to subscribe to the service offerings on this Site.

Changes to this Privacy Policy

Synclio will occasionally update this Privacy Policy. For material changes to this Privacy Policy, Synclio will notify you by placing prominent notice on this Site.

Continued use of this Site implies your agreement of any changes to this Privacy Policy.