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Welcome to Synclio. We provide this service to allow you to make and recieve business communications from your customers (the "Service"). Your use of Synclio is subject to the following terms and conditions (the "Agreement"). If you do not agree to these terms and conditions, then please do not use Synclio.

For purposes of this Agreement, "you" means the person using Synclio. If the user is not an individual, then "you" means the user's company and its officers, directors, members, agents, successors and assigns.

By accessing, using or registering with Synclio, you indicate that you have read and agree to be bound by all terms and conditions of this Agreement, without limitation or qualification, and by all applicable laws and regulations, as if you had written your name on a contract. Synclio's acceptance of your account, registration, order or request is conditioned upon your assent to all terms and conditions of this Agreement.

Intellectual Property

All content included on or in Synclio, such as text, graphics, designs, logos, catalogs, icons, images, presentations, videos, data, instructions, photographs, graphs, typefaces, sounds, and software ( "Materials") is the property of Synclio or its licensors. Materials are protected by copyright, trademark, and other intellectual property laws.

Synclio grants you a limited, nonexclusive, non-transferable, personal license (a) to access, display and copy Materials for personal, non-commercial use only, and (b) to use Materials in the normal course of using the Service, in each case subject to the Rules of Conduct below and the rest of this Agreement. You agree to retain all copyright and other proprietary notices that appear on or in Materials. This license is conditioned on your continued compliance with the Agreement. Except as provided in this license or otherwise specifically permitted by us in writing, you may not access, display or copy Materials. All rights not expressly granted here are reserved.

Synclio, and other trademarks, service marks and logos that we use, are trademarks of Synclio. Other marks, names, and logos used on Synclio are the property of their respective owners. Your use of any of the trademarks found on Synclio without express permission of the owner is strictly prohibited.

Your Submissions and Data.

Any postings, messages, information, opinions, ideas, suggestions, designs, images, music, video, advertisements or proposals ("Submissions") submitted to the Synclio website by you will be treated as non-confidential and non-proprietary. Synclio will have no obligations with respect to any Submissions. Synclio may use Submissions and the ideas contained therein for any purpose, in any medium, forever. You retain any ownership rights in your Submissions.

Please review our Privacy Policy regarding the handling of your account information and data transmitted on or through Synclio in the course of registering, ordering and using the Service.

Rules of Conduct

You agree to adhere to generally accepted rules of etiquette and standards of behavior when you use Synclio. In using Synclio, you agree not to:

  • Alter, manipulate, interfere with, or tamper with the software, features, security, or any operations of Synclio.
  • Interfere with, circumvent or disable any of the security features or functions of Synclio or of any product or service provided on or through the Website, or attempt to do any of the foregoing;
  • Upload or transmit viruses, worms, Trojan horses, time bombs or other harmful or malicious code to or through Synclio;
  • Reverse engineer, decompile or otherwise extract source code provided on or through Synclio;
  • Access or attempt to access Synclio or to collect or index information provided on or through Synclio using any automated means, such as robots, spiders, scrapers, scripts, harvesting ‘bots, or similar means, or equivalent manual processes;
  • Impose an unreasonable or disproportionately large load on the Synclio infrastructure or system;
  • Mirror any Synclio Materials or servers;
  • Change, remove, delete, augment, add to, publish, distribute, participate in the transfer, rental, license or sale of, create derivative works from, or in any way exploit all or part of any Materials;
  • Impersonate any person or entity, or misrepresent yourself or your affiliation with any person or entity;
  • Use another person's account or modify or remove another person's Submissions without their permission.
  • Solicit, trace or otherwise collect any information from other Synclio users without their express consent;
  • Violate any law in connection with your use of Synclio, including for example laws related to call recording, data privacy, spoofing and fraud.
  • Use Synclio for any unlawful purpose whatsoever, including but not limited to the transmission of information or the offering of any service which is unlawful, abusive, harmful, threatening, defamatory, pornographic or which could be considered offensive in any other way.

If at any time you learn or have reason to believe that you are or may be in violation of any law or regulation in your use of the Service, you shall immediately take all appropriate steps to remedy such violation and fully comply with the law.

In addition, in using the Service, you agree not to:

  • Post Submissions that are libelous, hateful, inflammatory, illegal, inaccurate, malicious, false, pornographic, defamatory, harmful to others, obscene, sexually explicit, harassing, vulgar, violent, racially, ethnically or culturally offensive, or otherwise objectionable or offensive;
  • post Submissions that are invasive of privacy, publicity, intellectual property, proprietary, or contractual rights;
  • post photos or videos of another person without that person's consent;
  • post any advertising or solicitation or commercial content whatsoever on Synclio;
  • solicit personal information from anyone under 18;
  • post the personal information of another person without that person's permission.

Synclio Telephony Services

If you purchase or use any Synclio Service, including but not limited to a Voxbone or Synclio telephone number, you agree that you will:

  • Comply with the Voxbone acceptable use policy as posted at, as updated from time to time.
  • Comply with all laws, regulations, regulatory conditions, usage restrictions and service conditions that may apply to the Synclio Service and/or to the use of telephones and telephone numbers in the jurisdiction in which you purchase the Synclio Service, including but not limited to decisions from any national regulatory authority in the jurisdiction in which the number will be used, decisions from any other competent authority that determines rules, regulations and guidelines applicable to the Synclio Service, and provisions in the jurisdiction's telephone numbering plans.
  • Not use the Synclio Service for outbound traffic to the public switched telephone network by falsifying the sending address of the transmission using a Voxbone or Synclio number in the caller ID (spoofing).
  • Not make any outgoing calls using a VoxBone or Synclio number as a caller line identification or caller ID.

Synclio's Rights.

Synclio reserves the following rights:

  • To terminate your use of Synclio and/or your account, and/or to remove any of your submissions, at any time and for any or no reason.
  • To refuse to provide any user or customer with any product or service.
  • To change Synclio, the Materials, the form and nature of Synclio and any products or services provided by or through Synclio, at any time without notice.
  • To honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code, incentive offer or other promotion.
  • To review, modify, filter, delete and remove any and all user submissions, content, orders and information from Synclio for any or no reason.
  • To update and download any software provided on or through Synclio.
  • To display advertising and promotions, which may be targeted to certain users or sections of the Synclio, which may not be identified as paid advertisements or promotions.
  • To provide you with notices, including those regarding this Agreement, your account and your orders, by email, postings to your account or by other means.

You agree that the foregoing are Synclio's rights, but not its obligations.

Your Representations and Warranties

By using Synclio, you represent and warrant that:

  • You are 18 years of age or older, an emancipated minor or the parent or guardian of a minor who you are authorizing to use the Website;
  • You are authorized to sign for and bind the person or entity using Synclio;
  • You have the right to use any credit card(s) or other payment means used to initiate any order or other transaction through Synclio;
  • You will provide only true, accurate, complete and current information to Synclio; and
  • You will not impersonate any person or entity, misrepresent any affiliation with another person, entity, or association, use false headers, or otherwise conceal your identity from Synclio or in any information that you provide to Synclio.

Changes to Synclio Pricing

The pricing, specifications and availability of Synclio and all Services and Materials are subject to change without notice. Synclio will not be responsible for errors in the prices or descriptions of any Service. We reserve the right to modify or discontinue any Service at any time without notice. Current promotions, sales, and discounts are not valid towards previously purchased service.

Links and Third-Party Content

Links and references to and from third-party websites are provided for convenience only. Your use of any third party website is at your own risk. Synclio does not endorse, make any representations regarding or warrant any information, goods and/or services appearing and/or offered on any third-party website. Synclio reserves the right in its sole discretion to terminate any link from Synclio to any other website.

Vendors of Synclio may furnish certain information to you through Synclio. Other Synclio users may post Submissions on Synclio. Synclio is not obligated to screen, monitor or remove any third-party content that may appear on Synclio. Synclio assumes no responsibility or liability with respect to any third-party content that appears on Synclio, or for any action or inaction taken by Synclio with respect to any third-party content.


Synclio may, from time to time, include contests, promotions, sweepstakes or other activities ("Promotions") that require you to submit material or information concerning yourself. Promotions may be governed by separate rules that contain certain eligibility requirements, such as restrictions as to age or geographic location. You are responsible to read all Promotions rules to determine whether or not you are eligible to participate. If you enter any Promotion, you agree to abide by and to comply with all Promotions rules.

Termination and Survival

Without limiting its other remedies, Synclio may suspend or terminate this Agreement and your access to Synclio and/or your account if you fail to comply with any term or condition of this Agreement. Synclio may take such actions at its sole discretion, without prior notice to you. Upon such violation, you agree to terminate access to Synclio. Upon termination, those provisions of this Agreement that expressly or by their nature survive will continue in full force and effect.


Synclio and the information, content, and materials available on or through Synclio are provided on an "AS IS," "WHERE IS," "WHERE AVAILABLE" and "AS AVAILABLE" basis. You use Synclio at your own risk.

Synclio and its affiliates, vendors, sponsors and licensors, and their respective officers, directors, members, employees and agents, (collectively "Providers") disclaim all warranties, express or implied, with respect to Synclio and with respect to the materials, services and information provided on or through Synclio, including but not limited to the implied warranties of merchantability, accuracy, title, fitness for a particular purpose, and non-infringement.

Neither Synclio nor any Provider warrants that Synclio will be uninterrupted, error-free, or free from viruses or other harmful code. Neither Synclio nor any Provider warrants the results that may be obtained from the use of Synclio, or the accuracy, completeness, reliability, currency, security or privacy of the Service or of any of the Materials. Synclio has no obligation to make any corrections to Synclio or to any Materials. Neither Synclio nor any Provider warrants the reliability of, or guarantees or endorses any advice, opinion, statement or other information displayed or distributed through Synclio. Synclio is not responsible in any way for any transaction between you and any other user of Synclio.

Synclio does not warrant or represent that all features of the Service are lawful for use in your jurisdiction. For example, the use of the Synclio Service call recording feature is unlawful or subject to caller notification requirements in some jurisdictions.

Neither Synclio nor any Provider warrants that any Voxbone or Synclio telephone numbers will be reachable from all mobile and fixed networks.

Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so some of the above disclaimers may not apply to you.


You agree that neither Synclio nor any Provider will be liable to you or to any third party for any damage, loss or expense whatsoever, based in tort, contract, strict liability or otherwise, including but not limited to direct, indirect, special, incidental, consequential or punitive damages (including without limitation, loss of profits or revenue, loss or corruption of data, loss of opportunity or goodwill, computer failure or malfunction, or business interruption), arising out of or related to (1) this Agreement or your purchase of the Service, (2) your use of or inability to use Synclio or any of the Materials, services or information provided on or through Synclio, (3) any products, services or information offered, sold or displayed on or through Synclio, (4) personal injury or property damage of any nature, (5) any unauthorized access to or use of Synclio servers and/or any and all information concerning you stored therein, (6) any interruption or cessation of Synclio or transmissions to or from Synclio, (7) any bug, virus, Trojan horse or the like that may be transmitted to or through Synclio by any third party.

The above limitations of liability apply regardless of whether Synclio or any Provider has been advised of the possibility of such damages. Because some jurisdictions do not allow the limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

In no event shall Synclio be liable for damages in excess of the price you paid to Synclio for the Service.


You agree to indemnify, defend, and hold harmless Synclio and its officers, directors, agents, employees and affiliates from and against any and all claims, losses, expenses, liabilities, costs and damages (including attorneys' fees), arising out of or related to any act or omission of you or your employees, agents, end users or subcontractors, including but not limited to any use of Synclio by any person, any violation of this Agreement, violation of any law, regulation, or third-party right, or reliance on any information, opinion, or advice obtained through Synclio.

Governing Law

This Agreement shall be governed by the laws of the State of Oregon, without giving effect to its conflict of law provisions. The United Nations Convention on the International Sale of Goods will not apply to any transactions under this Agreement.

Dispute Resolution

If you reside outside of the United States, any dispute relating in any way to this Agreement shall be submitted to binding arbitration in Portland, Oregon. Arbitration under this agreement shall be conducted under the rules of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

If you reside within the United States, any dispute arising from or relating to this Agreement must be brought in a federal or state court in Multnomah County, Oregon.

Notwithstanding the foregoing, Synclio may seek injunctive or other appropriate relief from you in any court having jurisdiction over you.

Limitations on Claims

Any cause of action you may have with respect to Synclio or this Agreement must be commenced within one year after the claim or cause of action arises.

Entire Agreement

Additional terms and conditions may apply to the order, purchase, pricing, delivery, return or exchange of Services. This Agreement, together with any such additional terms and conditions, is the entire agreement between Synclio and you, and supersedes all prior or contemporaneous communications and proposals in any medium between you and Synclio, unless such agreement expressly provides that it shall not be superseded by the terms of this Agreement.

Changes to the Agreement

Synclio may revise this Agreement at any time, and you agree to be bound by the revised Agreement. It is your responsibility to return to this Agreement from time to time to review the most current terms and conditions. Synclio does not and will not assume any obligation to notify you of changes to this Agreement. Synclio reserves the right, but has no obligation, to make changes to Synclio and to these terms and conditions at any time. Any such modifications will become effective upon the date they are first posted to this Website.


If any term or condition of this Agreement is held invalid, illegal or unenforceable, the validity, legality or enforceability of other provisions in or obligations under this Agreement will not in any way be affected or impaired thereby. If any term or condition of this Agreement is held invalid, illegal or unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the Agreement, and the remainder of this Agreement shall continue in full force and effect. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.

Notice for California Users

This notice is for our California users: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (914) 445-1254 or (800) 952-5210.